Covid-19 Reopening protocols

Portsalon Golf Club - Re-Opening Protocols
Phase 1 - Version 1.0

Page 1: Introduction
Page 2: Course Access
Page 3: Booking & Arrival / The Clubhouse & Pro-Shop
Page 4: To the Tee / On The Course
Page 5: Home Safe & Summary


On behalf our Council & Staff we are delighted to welcome you all back to the golf club. We are fortunate that golf has been allowed to be one the first sports to return to some degree of normality and all the stake-holders who brought this to fruition have our thanks. We would also like to place on record our thanks to our Greenkeeping team for carrying out the permitted essential maintenance during the period of closure - this has allowed us to return to our course in great condition.

Paramount in our thoughts now is allowing you, our members, to enjoy your game in a safe environment. This practical guide has been prepared to inform everyone of how golf will operate during Phase 1 of our re-opening. The measures are, we believe, robust and will be monitored by all staff in the coming weeks. For you, the golfers, the guide covers each step of the journey from home to the appointed tee box and back home again. These measures are in place from start to end of play seven days a week until further updated. The measures and protocols are under constant review and refinement and will be updated as the need arises or in line with government, health authority or governing body updates.

We ask for your complete co-operation with the measures listed herein as no doubt golf courses will be under extreme scrutiny in the coming weeks. We hope that through our adherence to these protocols we will work successfully toward the gradual lifting of the current restrictions and a return to as close to normal operations as possible in due course.

Please enjoy your golf and stay safe,

Course Access

• In the initial phase the Club will be open to Members only and for casual golf only. We hope to allow non-members to visit in due course, initially at the invitation of members - this will only happen in line with further lifting of the current restrictions.

• Bookings will be facilitated through the BRS system and will go live 3 days in advance at 6pm each evening. All members must have a time booked before arriving at the golf course.

• Play will initially be in:

o 3-balls at 14-minute intervals.

• Members who have been out of the country in the previous 14 days should not visit the Club.

• Members should not visit the Club if doing so puts them in contravention of government restrictions.

• Members should not visit the Club if displaying any symptoms of Covid-19.

• The usual reserved tee times for Men & Ladies Competitions are suspended until further notice.

• Juniors Members – Must play in the company of a family member / adult.

Booking & Arrival

• Pre-booking your tee time in advance is compulsory in Phase 1. You can book via BRS or by phone. Pre-booking is required to facilitate contact tracing should a member be affected with Covid-19.
• Play is only permitted starting from the 1st Tee.

• We recommend golf equipment be sanitised before leaving home.

• Ensure that you have sufficient numbers of golf balls, markers, tees to avoid having to exchange equipment with others.

• Golfers should travel to the Club alone, or with members of the same household only.

• Please park in a manner so as to facilitate physical distancing.

• Arrive at the Clubhouse no more than 15 mins. before your reserved tee time.

• Resist the temptation to mingle prior to tee off (or after golf).

• Change shoes in the car park.

• Holes will be removed from the practice putting greens. No more than 3 persons on the practice green at any one time.

Clubhouse & Pro Shop

• The Clubhouse remains closed for now as per government policy. Golf equipment retrieval from the lockers can be accommodated on a one-off basis by the staff, by prior arrangement.
• The ladies and gents’ toilets and locker rooms will remain closed in Phase 1.

• The Pro Shop will be open for check in 8am – 6pm until further notice.

• Entry will be restricted to 1 customer in the shop at any time.

• Please use card payments where possible.

To the Tee

• Groups are restricted to 3 balls every 14 minutes in this initial phase.

• Do not arrive at the first tee more than 5 minutes before your allotted tee time.

• Do not enter the teeing ground until the all members of the group in front have played their tee-shots and exited the teeing ground.

On The Course

• Club personnel will be on hand to monitor adherence with physical distancing protocols and the protocols set out in this document. Please adhere to all signage outlining the social distancing guidelines in place.

• Holes must be played in order starting from the 1st tee

• Please adhere to signage on buggies and buggy usage will be limited to one person at a time. Buggy surfaces can be wiped down by staff prior to use. If you must use a golf buggy, it must only be used by you and cannot be shared with or used by another player.

• A ‘hook system’ on flags facilitate easy golf ball retrieval from the holes on the golf course. All course furniture will be taken out of use where possible. All rakes will be removed and a local rule in place that permits placing your golf ball in any bunker on the course. The water station on the 14th fairway should not be used.

• Golfers are requested to personally dispose of any trash in the bins at the clubhouse.

• Family members should play together, rather than split into mixed groups.

• Observe physical distancing at all times on the course. Do not enter the next teeing ground until the all members of the group in front have played their tee-shots and exited the teeing ground. Do not exchange or share equipment, food or drink with other players during your round. Do not pick up another player’s equipment or golf ball.

• If your ball is lost, unplayable, or in a penalty area, don’t take an option under the rules that involves doubling back on your position on the course. Instead, use an option that allows you to keep your position on the course.

• Golfers are directed to leave the pin in the cup at all times and to avoid touching same.

• Golfers are requested not to shake hands or bump elbows at the end of the round.

Home Safe

• Return directly to your car and leave the Club.

• Lockers cannot be accessed.

• Members must call or email the Club Manager with any post-round health issues or Covid-19 related queries.

Staff Safety
• The Manager & Pro Shop Team will manage all customer facing aspects of the Club as follows:
- Only 1 staff member in the Pro Shop at any one time.
- Staff have been provided with appropriate PPE for their use.
- Staff are aware and recognise the importance of regular hand washing and cough / sneeze etiquette
- Hand sanitisers are available to staff
- Service Desk protection screens have been installed where appropriate
- All works areas as sanitised regularly

• The Green-Keepers are isolated on the course for much of the time and with steps taken to minimise risk of cross contamination during their shifts
- Morning Briefings adhere to physical distancing protocols.
- Breaks are being staggered and taken alone in their vehicles.
- Hand sanitisers are provided with 1 per person available.
- Gloves are worn.
- Staff have been provided with appropriate PPE for their use.
- Staff are aware and recognise the importance of regular hand washing and cough / sneeze etiquette
- Machinery is fully washed down after use.

Finally, It is everyone’s wish that the above measures can be relaxed on a regular and on-going basis so that we get back to some semblance of normality, including competitions, prior to season end however this can only happen if members have regard for the above protocols/their fellow members, and comply with what is asked of them.
This document will be updated and forwarded to members as and when changes are made by the Club, the GUI or the relevant government bodies.